Additional Course Details

Our Hospitality Program is a great first step to a variety of positions in customer service. Learn to provide excellent guest service and create memorable guest experiences.

Course Tracks under Hospitality:

Certified Guest Services Professional (CGSP): Learn the skills needed to provide excellent guest service and create memorable guest experiences.

Skills, Tasks, and Results Training (START): Learn how to perform key tasks in a hospitality environment. Also gain the soft skills needed to succeed in a front-line position at a lodging property.

What is a front-line position?
  • Front Desk Representative – meet and anticipates the needs of all guests at hotels, resorts, and other lodging facilities. Provides necessary services to ensure guest satisfaction.
  • Guest Room Attendant –  responsible for keeping rooms at hotels, resorts, and other lodging facilities clean, safe, stocked and maintained.
  • Kitchen Cook – members of the food service team who prepare meals and ensure food service operates smoothly.
  • Maintenance – Perform routine repairs or cleaning of property, ensuring all quality standards are met.

Electives within the Hospitality Program:

Certified Restaurant Server: Learn the skills and knowledge needed to succeed as a food service professional in a dining facility.

Certified Breakfast Attendant: Learn the skills needed to succeed as a professional in a food service position at a lodging property.

Ready to Begin the Hospitality Program?

REGISTER NOW

RETURN TO COURSE MENU