Explore our CETC Course Offerings!

Northstar is an online digital literacy assessment & instructional tool that defines & teaches basic skills needed to use a computer and the internet in daily life, employment, and higher education. Students gain knowledge of various basic computer tasks, including basic computer use, internet, word processing (Word), Microsoft Operating System, and email. Students can earn certificates and workforce badges for each module completed with a score of 85% or higher.

IC3 Global Standard 6(GS5) Digital Literacy Certification: IC3 Digital Literacy certification is a portable credential that’s designed to teach skills relevant to any career pathway or post-secondary school environment and is ideal for anyone seeking to enhance or validate their digital skills.

Microsoft Office Specialist (MOS) Word and Excel Certification: The Microsoft Office Specialist courses provide industry-leading skill and knowledge through our project-based instruction, giving students and professionals and in-person interactive real-world learning experience as they are preparing to take the certification exam. The Microsoft Specialist certification makes you more marketable by validating a wide range of skills required to be successful in job roles critical to employers along your career pathway.

Certified Guest Service Professional (CGSP): Students will gain an understanding of the history, growth and changing nature of the hospitality industry through research, lectures, and project-based assignments. This comprehensive program is designed create guest service-oriented employees who know how to engage with their guests to provide a memorable guest service.

Front Desk Representative: Front desk representatives play a key role in giving guests an excellent experience. They greet guests, check them in, and make payment arrangements. They answer guest questions and make sure guests can get the services that they need while at the property. The Front Desk Representative certification recognizes those professionals who are skilled at the many tasks they must perform.

Certified Breakfast Attendant – Distance Learning* The Breakfast Attendant certification recognizes the skills and knowledge needed to succeed as a professional in a front-line position at a lodging property. The student focuses on developing and enhancing the skills necessary to meet and exceed the customer expectation. The student learns the importance of being knowledgeable with menu selections, appropriate methods to retrieve and deliver food and beverage orders in a timely manner.

Certified Guestroom Attendant – Distance Learning* Guestroom attendants bring the shine to each guestroom, ensuring that the very reason guests come to the property--the guestroom, is kept to the highest standards of cleanliness. Certification recognizes those guestroom attendants who are skilled in every cleaning task and who greet guests warmly and respond to their guestroom needs.